Refund and Returns Policy

GoldNoob prioritizes your prospecting fun! No returns on paydirt, but we offer replacements based on photos/videos for claims within 30 days.pen_spark

Overview

At GoldNoob, we strive to deliver the thrill of gold prospecting with our premium paydirt! We understand the importance of trust and transparency, especially when it comes to a product like ours. Here’s what you need to know about refunds and replacements

Understanding Paydirt

Our paydirt is a natural product with a guaranteed amount of gold added. However, the skill and technique used in panning significantly impacts the amount of gold you recover. Even experienced prospectors often re-work their tailings to maximize their yield.

No Refunds

Due to the inherent nature of paydirt, we cannot accept returns. Once the bag is opened, there’s no way to verify its contents haven’t been tampered with.

Replacements

We understand concerns about gold recovery. If you’re unsatisfied with the amount of gold you find, we offer replacements under certain conditions:

  • Contact us within 30 days of receiving your order.
  • Provide clear photos or a video showcasing your panning process and the final tailings.
  • Briefly describe your panning experience and any techniques used.

Our team will review your claim based on the photos/video and your description. If we determine an issue with the paydirt itself, we’ll be happy to send a replacement.

Building Trust

We take pride in offering high-quality paydirt. By understanding the panning process and the role of skill in gold recovery, you’ll be well on your way to a successful prospecting adventure!

Additional Tips

  • Check out our “Panning for Gold” guide for helpful techniques.
  • Visit our FAQ section for answers to common questions.
  • Feel free to contact us if you have any questions before or after your purchase.

By working together, we can ensure a fun and rewarding gold prospecting experience!

Please Note: This policy applies solely to GoldNoob brand paydirt.